IMPORTANT: The product is returned at the buyer's responsibility and expense.
You have 14 days from receipt to return the product, which in any case we ask you to notify hello@growsie.hu first.
You can return the product to groWsie with the following information:
Neneos Kft.
1023 Budapest
Felhévizi utca 7/A
If you don't want to pay postage, you can return it in person. But we ask that you first notify us by email of the fact and method of return.
Please choose a delivery service provider that insures the shipment in case of theft or loss. Make sure that the package has been provided with a unique identifier that can be used to track the package after it has been sent.
You can receive the price of the product either in the form of a coupon or as a full refund. However, we do not refund the shipping fee, only the price of the product. The bank processing time for the refund is 5-10 days.
We can only take back clothing that is in perfect condition, has not been worn or washed and has not suffered any accidents. If the condition of the returned product does not meet the above, you can pick up the product in person based on prior consultation or, unfortunately, we can only resend it to you against repeated shipping costs.
IMPORTANT: The gift card cannot be redeemed.
If you change your mind after 14 days, of course there is no problem, the price of the purchased and returned product (without the amount of the shipping cost) we upload it to you as a coupon code that can be used for 1 year.